Customer Feedback

At eurocosm.com we pride ourselves on the attention we pay to customer satisfaction. Here are some examples of what our English-speaking customers have to say about us.

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Hi There, can I firstly say a HUGE GREAT BIG THANK YOU ... We ordered the above on Thursday evening around 7 pm and it was delivered by a very nice man this morning!!! I now have a very happy 8 year old son. and an exhausted 43 year old husband!!! Your service and prices are unrivalled ... keep up the good work and i would reccommend you to anyone. Thank you once again for a great product and an even better service - K.Stirling, UK Thank you for a quick delivery and what a great product! I never thought the unit would sound so good - Marc, Staffordshire (Steepletone Record Player) Just writing a quick note to let you know that I have received my order. It's great and it came right on time as well! Thank you so much for your help! - E.P. Many thanks for your very prompt response ... its certainly a very effective tool. Kind regards P. Keen, UK Thank you for responding so swiftly to my query; much appreciated! Just to inform you that the said merchandise has just been received by me through the post. I hope to do business with you again very soon! Regards S.Small, UK Hi My (Ericofone) phone arrived yesterday at 4.15pm and it's lovely. It was a gift and the recepient was delighted. Thank you, kind regards - J.Chignoli,UK Just a quick note to say that the trampoline has been a huge success. Many thanks for delivery on the Friday..it made the kids party on the Saturday Kind regards SJ Pearson Just to let you know received the gift a couple of hours after my first email to you. Really pleased with goods and that it has arrived for intended birth date. - L.Reeves, Qatar Hi, Wanted to let you know how pleased I am with the black candlestick phone. You provide a great product and service. The phone looks great, is really good quality and works very well. It came well packed and protected to prevent damage while in transit. I am glad you make this bit of nostalgia - W.Cameron, Canada Hi I received my order today and am thrilled with it. Many thanks - N.Kemp, UK I recieved my (Natural) sponge today, I am so pleased! Thank you so much for despatching it so quickly, I really appreciate it! - S.Thomson,UK Thank you for your very prompt delivery. My order was made on the Monday and the coins arrived the next day. Needless to say I am very impressed with the service. Kind Regards - T.Jarvis, UK Thank you. I received the item yesterday and it's fantastic. What prompt and thorough service. Thank you very much. Yours sincerely, R.Stewart The Castledermot cross arrived safely and it's lovely, Thanks you - M.Ullrich, USA Thank you very much. I really appreciate your great customer service - Rob, Canada Just to let you know that the 232 Phone Set arrived here on Monday. This was purchased by my son, who is a collector of antique telephones. I must say that the phone and bell set are in excellent condition and my son is more than pleased with it. It is installed in his home in Baltimore and is operational. Many thanks - J.Foehrkolb,USA Thank you so much. We received the Gong yesterday & had the grand opening of the box today. It is exactly what we wanted. Thank you. Kind regards Gina, UK Hi, This email is to acknowledge your work as the item has arrived today ... the phone arrived intact and works fine. It has been boxed up ready for its recipient. Thank you for keeping to your promise ... I have been let down in the past but it is refreshing to see that you did what you said you would do - Martyn, UK Hello - just to say thank you for the very prompt delivery and careful packaging of the Robert Opie books which I ordered from you. They are all Christmas presents and I've no doubt everyone will love them. I'll have no hesitation in recommending you in the future (your prices / p+p for these books are also the most competitive) Kind Regards - S.Field, UK Mortar & Pestle Size 2 - Goods received, excellent service, very many thanks - S.Westron, UK Scanmaster Silver Metal Detector - Thank you my order has been received excellent service. thank you again - P.Davies, UK Puky 50 Go Cart - I just wanted to write a note to say thanks for the excellent service I received when ordering my daughter's go kart. I placed the order with you yesterday with a very helpful gent and was amazed to see it arrive at 9 this morning! a whole day quicker than expected. Brilliant! I'll be recommending you to all my friends. Thanks again, C.Evans Thank you very much for the 300 type telephone, order reference above, which has safely arrived via DHL delivery. I am very pleased with the telephone. Thank you for finding one with a lettered dial, and the Stratford on Avon number is the icing on the cake! Again many thanks- R.Wood, UK Thank you very much for sending me the 1945 coin set. It's great! I know my dad will really like it as present for his 60th birthday next week. Thank you again - N.Robinson,UK Nestle Spilled Milk Print - Many thanks, your service is commendable - J.Owen, UK I am happy to say that the phone works perfectly - even dialling out - which I was not convinced would be compatible with broadband. Brilliant! Many thanks for all your help and for the quick email replies. It is very much appreciated - J.Hamm,UK I recieved my wine carrier yesterday after e-mailed it is beautiful...THANKS - We have managed to assemble the trampoline and Lauren is absolutely delighted with it - C.Martin,UK Picnic Backpack Received –it’s perfect – many thanks Thank you for the delivery of the picnic basket which was very very quick and efficient - most impressive. Mrs Evans,UK Hi there, I am thrilled to say that the picnic hamper has come and is great AND in time for the big event. Thanks so much for all your help and for responsiveness - much appreciated - Sally,UK The Pot Mover assembled very easily, I am pleased with both the quality of the item and your service - N.Christie, UK With reference to my trampoline order, I would like to thank you for the prompt delivery of the goods, they arrived as told on the Wednesday - C.Card,UK Trampoline arrived about 1.30pm - it is up and the kids are having a great time! Thank you for all your help. rgds - Gillian Got the Order thanks went up very easily , very springy, thanks. Do they make something to go with it for getting kids down from trees? - M.Alexander, Hants I ordered a 1925 coin collection from you on Wednesday and it arrived the next day. What's more, it was a lovely thing. So thank you: excellent product, excellent service - S.Hewitt If you would like to make a comment, please do not hesitate to contact us